I am gathering statistics and it is a phenomenon for me. You need to get permissions for everything and it is necessary to guard your statistics and administration on a lot of the products that the institution uses.
But I also noted that there are products that have not incorporated a clear and easy ways to gather statistics!
I think that there should be a company outsourcing the need for libraries to have statistics. They would be instantly successful.
Especially with the medium to little institutions, we need a vendor that is industry savvy and technical enough to partner with the software developers to give librarians what they want. And I think that if we were to create a list of five for product development.
btw I found one company CollegeSource that made it very easy to id for the collection of stats. The #####id for view of statistics is a brilliant idea. (KEEP IT SIMPLE SILLY) I want to let everyone know that there is a product out there that is not trying to make statistical searching difficult, they CollegeSource are making it easy.
What I want as a library technical support staff is the "FOLLOWING FIVE"
CLEAR LINKING OPTIONS ON THE PRODUCT PAGE TO ADMINISTRATIVE VIEWS OF STATISTICS. (DON'T HIDE THE PATHS FOR ADMIN VIEWS OF THESE)
SEARCH COUNTS THAT ARE LABELED SEARCH COUNTS (NOT QUERIES AND NOT HITS)
SEARCH COUNTS THAT ARE COUNTER COMPLIANT (COUNTS THAT FOLLOW A KNOW AND ACCEPTED STANDARD IN THE EXISTING CONTEXT OF ONLINE STATISTICS)
SEARCH COUNTS ON DEMAND (THIS IS KEY FOR INSTANT ACCESS AND ASSESSMENT OF PRODUCT USE)
SCHEDULING THAT IS PASSIVE UPON DEMAND, LIBRARIES NEED TO BE ABLE TO HAVE THESE SEARCH STATISTICS DELIVERED PASSIVLEY UPON ONE TIME SETUP FOR INTERNAL STATISTICS WHICH ARE PRODUCT ASSESSMENT AT THE USER LEVEL.